Home Improvement Skills & Specialties Electrical Appliances

9 Most Common Whirlpool Washer Problems and Fixes

DIY Repairs to Try Before Calling a Pro

Whirlpool's Cabrio washers and Duet washers are very popular models, but like any major appliance, they can still have issues. Common problems include Whirlpool washers not starting, making loud noises, displaying error codes, and more. The average life expectancy of a Whirlpool washer is 10 to 15 years depending on type and upkeep, and like other washers that may last as long, you'll need to assess whether it's worth fixing.

Cabrio washer next to dryer in laundry room

Whirlpool/Maytag

When your washer stops working, you can call a technician or try repairing it yourself. Many problems are simple to diagnose and can be repaired with just a few tools and some easy instructions. But you'll first need to know some Whirlpool washer troubleshooting tips.

Here are nine of the most common problems on a Whirlpool washing machine and potential fixes for them.

Whirlpool Washer Troubleshooting Problems and Fixes

The Spruce / Michela Buttignol

1. Washer Making Unusual Noises

Problem: The washer is making loud noises.

Solutions:

  • If the noise is a loud thumping, the load is probably unbalanced and you may see the code uL Stop the cycle, and redistribute the wet laundry. You might need to remove some pieces if the washer was overloaded.
  • If there is a clanging noise, the washer is not leveled or grounded on the floor. This should be corrected immediately to prevent additional damage.
  • A high-pitched whine means you will need to do a bit of exploring inside the washer. Find a repair manual or diagram of the internal workings of the washer on the Whirlpool site. Remove the outer housing of the washer, and check the nut that holds the pulley in place. You might need to simply tighten the nut. If that does not work, the bearings will need to be replaced.

2. Washer Won't Start

Problem: The start button on the control panel is not working, but the rest of the lights are coming on.

Solutions:

  • Remove the control panel to diagnose the problem. To help you remove the control panel, consult your washer repair manual.
  • Check for any loose or broken pieces. Sometimes a small piece of plastic will break off behind the start button and prevent it from working.
  • Check all the wiring with a voltage meter. Unfortunately, if the timer/main controller/CCU has failed, the entire control panel will have to be replaced.

3. Washer Won't Spin

Problem: The washer turns on but the drum or the basket won't spin freely.

Solutions:

  • The drive pulley nut is loose. You can fix it if you are comfortable with taking the back of the washing machine off, removing the washer belt, pulley, and other assemblies or you can call in an appliance technician.
  • The shift actuator is broken. This part shifts the washer between cycles for spinning and agitating and you may need to call in an appliance technician to fix it.
  • The washer belt may be broken which could be causing your washer to make a loud noise but not spin. You can check this by taking the washer's back off to see if the belt is still on the pulley system.
  • The lid switch isn't locking so you will need to clean the switch, reset the washer by unplugging it and plugging it back in, or run a diagnostic test. You may see codes for a door lock failure: dL (F80, 82, 84, 85).

4. Washer Lid Won't Lock

Problem: The washer lid locks but then unlocks, so the cycle won't begin.

Solutions:

  • You may encounter these error codes: lid (F81), dL (door lock failure F80, 82, 84, 85).
  • The lid latch/switch won't engage if it is dirty and is not making good contact to signal the washer to begin a cycle. Dip a cotton swab in isopropyl rubbing alcohol. Clean all contact areas on the lid and the washer.
  • Try unplugging to reset your Whirlpool washing machine. Plug the washer back in after 10 minutes, and see whether the problem resolves.
  • If the door sounds like it is engaging but doesn't, it is time to run a diagnostic test on your Whirlpool washer. There might be a larger problem. Here's how to run the test:
  • Put the machine in standby mode by plugging it in with all indicators off—or with only the Clothes Clean or Done indicator on. Select any one button except POWER, START, or STOP. Then, follow the steps below, using the same button.
  • Press/hold for 3 seconds.
  • Release for 3 seconds.
  • Press/hold for 3 seconds.
  • Release for 3 seconds.
  • Press/hold for 3 seconds.
  • Release.
  • All indicators on the console will be lit for 5 seconds with 88 showing in the Estimated Time Remaining two-digit display to indicate that the diagnostic mode has been entered successfully. The program then checks for saved fault codes. After the diagnostic test, you can compare the error code displayed to determine necessary repairs.
  • If indicators do not display as described, the press/hold and release procedure might not have been performed within the time frame necessary for successful entry. Repeat the procedure, and use a different button to ensure this was not the problem.

5. LD Error Code Appears

Problem: The LD error code appears during the spin cycle.

Solutions:

  • The "LD" error code refers to long drain: Ld (F32) The washer stops because it is taking too long to drain out the water. This is usually caused by a clog in the drain line or something obstructing the pump.
  • Clean out any lint or obstruction (e.g., a coin or small button) that is clogging the pump filter.
  • Turn off the water connections. Unhook the drain line from the back of the washer (keep a bucket handy to catch spills). Use a long brush or forceful stream of water to clean the line.
  • If these steps don't solve the problem, the washer's water pump might need to be replaced.

6. Washer Leaves Deposits on Dark Clothes

Problem: The washer leaves white deposits on clothes even with different detergents.

Solutions:

  • You may have encountered this error code for suds detection: Sd (F71) which may signify excessive detergent usage
  • If the deposits only occur in the winter months, the problem might be that a powdered detergent is not dissolving completely in the exceptionally cold water. Switch to a warm water temperature cycle.
  • If the deposits occur frequently, it's time to clean your washer. One of the downsides of high-efficiency washers versus standard washers is there isn't a huge amount of water to flush away detergent and soil residue that clings to the washer. Think of it as the soap scum that can accumulate in the shower. You must clean the washer to get rid of the accumulation that is redepositing on your laundry.

7. Washer Has a Burned Plastic Odor

Problem: The washer emits an odor of burning plastic or rubber.

Solutions:

  • A burning odor cannot be ignored. Unplug the washer, and open up the outer housing.
  • Look for any discoloration. The problem could be the rubber drive belt. If the belt slips, stretches, or breaks, it can cause friction and a burning smell—most likely a burning "rubber" smell. The belt should be replaced.
  • If the belt looks fine, there is probably an electrical problem with the motor, transmission, or control panel. This is a much more extensive problem and will require the replacement of the burned-out components. For motor issues, you may see codes: F50, F51, F52, or other "F" for failure codes.
  • In either situation, do not use the washer until you have made repairs to avoid a hazardous fire.

8. Rust Spots Appear on Washer Lid

Problem: Rust spots are appearing on the inside of the washer lid.

Solutions:

  • Rust spots never go away. They only get bigger unless they are corrected, and they can transfer rust stains to laundry. Start by removing as much of the rust growth as possible with a paste of baking soda and distilled white vinegar or lemon juice. Mix 1/4 cup baking soda with just enough vinegar or lemon juice to make a thick paste. Apply the paste over the rusted area, and then use a soft cloth to rub away loose rust particles. You might need to do this several times, rinsing with clear water after each treatment.
  • Once all of the loose rust is removed, repair the rusted areas with an appliance paint following the product directions.

9. Washer Doesn't Have Enough Water

Problem: Most Whirlpool washers are designed to run without as much water as older washers. But the machine will detect when the water levels don't change.

Solutions:

  • You may see the following codes: long fill LF (F30) or long drain Ld (F32).
  • The inlet valve is not functioning properly. Sometimes it's just a small clog. But to access it you may want to call in a professional to inspect and replace the inlet valve because it involves lifting the control panel's housing off the machine. Or you can remove the control panel by consulting your washer repair manual.
  • The inlet hose is not functioning but it's an easy fix. Turn off the water supply to the machine, pull the machine out to access the hoses, and replace the affected hose with a new one. When replacing, check the screen in the inlet to make sure it's not clogged.
  • The water pressure is wrong. Something may be impeding the flow of water. First, check the line to see if nothing is clogging the water from coming into the washer. If the line is fine, you may need to lift the control panel's housing off the machine and take off clips to investigate further, which may require professional services.
FAQ
  • How do I find the error code on my Whirlpool washer?

    An error code flashes on the LCD panel at the top of the washer.

  • How do I reset my Whirlpool washer after an error code?

    There may be a few ways to reset after an error code. Option 1: Hit the cancel/pause button twice. Option 2: Turn off the washer and unplug it for 10 minutes. Option 3: Turn the dial clockwise, then counterclockwise with full turns, and listen for clicks indicating it's been reset. Otherwise, it's vital to consult your owner's manual for the precise reset method for your Cabrio model.

  • How do I put my Whirlpool washer in diagnostic mode?

    Not every Cabrio model is the same when it comes to putting it into diagnostic mode. You will need your owner's manual to know how to put your model into diagnostic mode. The owner's manual also helps you to interpret the sequences that will pop up on the LCD panel. If you need a new manual, you can download one from Whirlpool's Service & Support Owner Center.

The Spruce uses only high-quality sources, including peer-reviewed studies, to support the facts within our articles. Read our editorial process to learn more about how we fact-check and keep our content accurate, reliable, and trustworthy.
  1. Whirlpool Manuals and Literature. Whirlpool.

  2. Service & Support Owner Center. Whirlpool.