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What's Wrong with My Washer?

Washer Problems Troubleshooting Guide


What's Wrong with My Washer?

Photo by David Paul Morris/Getty Images

Every week I get many questions about washers that won't run, won't run properly or seem to be damaging clothes. While I do my best to help, there are some things that you can check before you call a repairman. Many problems can be solved with just a few tools and little knowledge.

Problem: Washer Vibration

The possible causes for washer vibration included an unbalanced load of laundry, washer may not be level or the washer feet may not be locked or in contact with the floor.


  • Be sure the washer feet are in firm contact with the floor. Level or balance the washer and tighten the jam nuts so the legs and feet won't shift.
  • Check the floor for sagging. You may need to add a 3/4-inch piece of plywood under your washer to keep it level.
  • Rearrange the load of laundry. Be sure to load the washer correctly to avoid shifting.

    Problem: Leaking Water

    Leaking water can happen due to simple issues or a major repair. Before you panic, the leak can happen because the washer is not level or loaded properly, the hoses are not attached tightly or the hose washers are worn or not inserted properly or drains are clogged.


  • Check the balance and make sure that the washer basket is not out of alignment causing water to splash out of the washer.
  • Check all hoses and tighten any connections. Be sure that hose washers are not cracked or broken and are seated properly in the hose.
  • Check water lines and faucets to ensure that they are not leaking.
  • Check to see that the washer is draining properly and that the drain hose is not clogged with lint, hair or a wayward sock.

    Problem: Weird Noises

    Clicking, gurgling or humming can be caused by objects caught in the washer, clogged drains or internal sensors.


  • The clicking may be objects caught in the washer drain. Always check and empty pockets before washing. Close zippers and snaps and remove any unattached belts or embellishments.
  • If you hear unusually loud gurgling as the washer drains, it may indicate that the washer drain line is partially clogged. Take measures to remove the obstructions before disaster occurs!
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